• Resolved thelaserclinique

    (@thelaserclinique)


    I am using a divi theme, I have created the products which are variable products. Paperback at £20, hardback at £25. The product must be setup as a variable.

    When they purchase a hardback book, I would like them to give them a FREE paperback book worth £20. I have created a separate product which is just the offer.

    In advanced coupons i have created a bogo offer (Free account)and have added all hardback books in the customer buys section, and in the customer gets I have put that one paperback book.

    I have added the free paperback book in the cart, saying if its their first time purchase, they can get one free paperback book per customer.

    I have tested it by using another coupon, to get the whole cart for free, so that works!

    I am ready to launch but cant run, as this is my opening offer!

    Please help, if you need anything else, please let me know

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  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    hi @thelaserclinique ,

    Sorry, I don’t quite understand the issue you are facing.

    But reading between the lines you are wanting the customer to buy a hardback book and in turn get a free paperback book. You then set the hardback book in the customer buys section and the customer gets section the free paperback.

    Now in cart, I assume that even though it has a hardback book in the cart it’s not giving the free product? Can you please confirm on customer buys that it’s using specific or others, Screenshot by Lightshot (prnt.sc)?

    If you have it set to specific then it’s likely not working as intended as the customer must buy the mentioned/set hardback of 1 each. If you’d want it to read any hardback set it to Any Combination of Products

    Let me know how it goes.

Viewing 1 replies (of 1 total)
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