BOGO Pro – item added to cart but money not deducted

  • Resolved tillie79

    (@tillie79)


    5 years, 7 months ago

    Hi
    I am running a BOGO promo on soap dispensers. I have used Pimwick PW Bogo many times before. For some reason the BOGO is displaying as successfully applied and the extra item is being added to the shopping cart however the price for free item is not being
    deducted.
    I ran the same promo successfully last month and just changed the start and finish dates. I have updated the plugin and decativated and reactivated it with no succcess.
    NOTE – promo includes all items in the following category (EXCEPT THE AMBER GLASSWARE SAMPLE PACK) -https://by-me.com.au/product-category/glass-bottles/glass-soap-dispensers/
    Cheers
    Tillie

    • This topic was modified 5 years, 7 months ago by tillie79.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    Hi Tillie, www.ads-software.com prefers that we do not offer support for Pro plugins on their forums. You have emailed us directly so we will correspond via email and I’m going to close this ticket. Thank you for your understanding!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘BOGO Pro – item added to cart but money not deducted’ is closed to new replies.

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