Boleto link doesn’t appear after ordering.

  • Resolved kozmonauta

    (@kozmonauta)


    3 years, 1 month ago

    Hi,
    Excellent initiative.
    Unfortunately I have a serious problem with the boletos issuance (the most used payment method around here).

    When my customer places an order via Boleto, the Boleto payment link doesn’t appear in his account after the order, so if he didn’t save the code or PDF at the end of the order (which most customers don’t do) he will no longer be able to make the payment.

    Unfortunately, this issue affects and disables those who need to use the boleto in WooCommerce.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    @kozmonauta did you look at the available options in the Boleto settings page? The link can be added to the customer’s order received email.

    Kind regards

    Plugin Author Payment Plugins

    (@mrclayton)

    Edit: It’s OXXO that has the voucher link email option, not Boleto.

    We can just add the same feature to Boleto where the vouchcer link is included in the customer’s order received email.

    In the meantime, you could also add a description to the Boleto payment section telling your customers to be sure and save the voucher when it appears.

    Feel free to contact us via the Help button in the plugin settings to help test.

    Kind Regards,

    Thread Starter kozmonauta

    (@kozmonauta)

    Thanks for the extremely quick response (I’m impressed).
    Do you have an approximate timeframe for when this option would be available?

    Thank you.

    Plugin Author Payment Plugins

    (@mrclayton)

    @kozmonauta A new plugin version is being released this weekend so it will be included with that release. It would be helpful if you contact us using the Help button in the plugin settings and assist with testing.

    Kind Regards,

    Thread Starter kozmonauta

    (@kozmonauta)

    Sure, I will do this now.
    Thank you.

    Thread Starter kozmonauta

    (@kozmonauta)

    Just to confirm that I sent the message.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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