Bonus Months wrong

  • Resolved oichtental

    (@oichtental)


    6 years, 7 months ago

    Hi,

    I did what you requested to get some bonus months. Now I was reminded to extend the license and I noticed that something must be wrong. There was already an extension to July 2018, but with another bonus it was reset to March again instead of August. Can you correct this error on my members account? I don’t want to post my email here, so how do you get to know which account it is? One of my websites is https://www.wax-baby.one

    Thanks,

    Andy

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, Andy.

    Thank you for your request.

    I have searched your website and the system showed me that there are two profiles with the same website.

    Please, copy-paste your question here in our private Ticket System:
    https://cleantalk.org/my/support/open

    This way we will know your CleanTalk profile and could check everything that is required.

    Sorry for the inconveniences.

    Best regards.

Viewing 1 replies (of 1 total)
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