Book now Button doesn’t react

  • Resolved katbert

    (@katbert)


    3 years, 9 months ago

    Hi there,

    I installed Pinpoint, created a calendar, set and tested the email communication and when I try to book something in the frontend as a potential guest, the button Book now appears, but when I click it nothing is happening.

    Any ideas what I can do?

    Best regards and thanks in advance

    Katrin

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter katbert

    (@katbert)

    Addition: I use Kaliform and Cookiebot on the site, just in case they are known interfere (?)

    Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    Is it possible to share with us a link? Usually, there is a 500 error that stops the plugin to work and need to enable WordPress Debug to see the error.

    Best Regards,
    Support team

    Thread Starter katbert

    (@katbert)

    Hi, thanks for your quick response. The site is password protected, so I wouldn’t like to share the password here. If I can mail the password to you via eMail, I will…

    Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    Please contact us via this form so we can check the issue: https://pinpoint.world/contact

    Best regards,
    Support Team

    Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    The issue was caused because the billing was enabled in the calendar settings but not visible in the frontend. So the fields weren’t filled and the book now button didn’t work.

    Best regards,
    Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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