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Resolved zurichhbssd
(@zurichhbssd)

3 years, 3 months ago

i am interested in this plugin:
https://woocommerce.com/products/woocommerce-bookings/

However I can not find documentation on how EXACTLY I can check in a customer with a bar code.

I understand this plugin is required: https://woocommerce.com/products/woocommerce-order-barcodes/

The part that is NOT clear is when the buyer brings me the bar code print out –

1. with what do I scan it?
2. how is that notification getting to the plugin so I know they had the appointment
3. how does the customer get confirmation their QR code was scanned.

Is there an APP that works perfectly with this? ( note the one you link to is no longer supported)

please walk me thru a real example of the above 1 – 3 steps

The reviews are not great and $329 investment with app and bard code app – I am not able to devote time to ‘testing’ – so please have a specialist with use case explain in detail.

I don’t have a site with WordPress.com yet

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support abwaita a11n
(@abwaita)

3 years, 3 months ago

Hi @zurichhbssd,

We’ll be happy to explain in detail.

However, as per the forum guidelines, we’re not able to discuss paid plugins on this forum.

Thus, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

We will be able to help you further there.

Thread Starter zurichhbssd
(@zurichhbssd)

3 years, 3 months ago

is this a joke?

https://woocommerce.com/my-account/create-a-ticket/
Note that we only provide assistance for those who have purchased a product at WooCommerce.com. For WooCommerce support, try the: WooCommerce Forums.

there is no place to open a ticket when I am logged in

you are the 3rd poster from wordpress that is sending me on a wild goose chase

day 3 of asking a technical question about a paid plugin and nobody knows anything

laughable
Plugin Support Gabriel – a11n
(@gabrielfuentes)

3 years, 3 months ago
Hi there ??

As your query is directly related to Premium extensions, you will need to contact us directly at our site.
- https://woocommerce.com/contact-us/
- https://woocommerce.com/my-account/create-a-ticket/?form=ticket
Please note that per the www.ads-software.com forum guidelines, we cannot provide support here for premium/paid plugins. You can learn more about this here:

https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

We will be more than happy to help you there ??
Plugin Support abwaita a11n
(@abwaita)

3 years, 3 months ago

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to create a ticket with us.

If you have further questions, please feel free to open a new topic.

Thanks.

Thread Starter zurichhbssd
(@zurichhbssd)

3 years, 3 months ago

I sent a message to support a week ago and not heard back from them.
great service ??

Plugin Support abwaita a11n
(@abwaita)

3 years, 2 months ago

Hi @zurichhbssd,

It is quite unfortunate to hear about this.

Could you kindly check if a response was sent but went to another email folder like Updates, Forums, or even Spam instead of your Inbox?

If you do not find any reply, please share the ticket number here for a follow-up.

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Booking App – Scanning QR Code Method’ is closed to new replies.

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