booking is not working

Hi,

Please, send us URL of page with booking form (the one which does not work).

• This reply was modified 5 years, 2 months ago by WebbaPlugins.

https://twistours.x10host.com/booking/

The link that doesnt work

The link that do work

• This reply was modified 5 years, 2 months ago by liozah.

The problem appeared because of the contact form in the footer of your website. This form duplicate the fields in the booking form and as a result booking form can not be validated. To solve the problem, you need to remove the form from the footer.

Thank you for your response.
That’s true I removed the footer form and it works now. But I need the footer form for general contact at every page. There is no option to have 2 forms at the same page?

And also, there is option to put an description if one of the required field is not filled?

Thanks,
Lioz

You can use the form in the footer. But this should be another form – not the one you are using for booking.

>> And also, there is option to put an description if one of the required field is not filled

Unfortunately, in the current version there is no such option.

hey,

its not the same form, there are two forms with 2 diffrent shortcode:

contact us_footer:
<div class=”private_tour_form”>
<table >
<tr>
<td style=”width: 50%; float: right; position: relative;”>
[text* cuf-name class:wbk-text id:cuf-name placeholder “?? ???*”]</td>
<td style=”width: 50%; float: right; position: relative;”>
[text* cuf-phone class:wbk-text id:cuf-phone placeholder “?????*”]</td>
</tr>
</table>
[text* cuf-email class:wbk-text id:cuf-email placeholder “??????*”]
[text cuf-knowus class:wbk-text id:cuf-knowus placeholder "????"]
[textarea cuf-message class:wbk-textarea id:cuf-message placeholder “?????”]
<p>* – ??? ????</P>
[submit “???”]
</div>

booking form:
<p><label for=”wbk-name”>?? ??? (??? ????)</label>[text wbk-name class:wbk-text id:wbk-name]</p>
<p><label for=”wbk-email”>???”? (??? ????)</label>[text wbk-email class:wbk-text id:wbk-email]</p>
<p><label for=”wbk-phone”>????? (??? ????)</label>[text wbk-phone class:wbk-text id:wbk-phone]</p>
<p><label for=”wbk-knowus”>??? ????? ??????</label>[text wbk-knowus class:wbk-text id:wbk-knowus]</p>
<p><label for=”wbk-comment”>????? ??????</label>[textarea wbk-comment class:wbk-textarea id:wbk-comment]</p>

In the footer form you need to remove the following:

class:wbk-text

class:wbk-textarea

Thanks a lot!!! :))
works perfectly now ??

• This reply was modified 5 years, 2 months ago by liozah.

Glad I could help!

Hello,

i’ve got the same problème but i haven’t another form on the page or the footer.

It’s on this page :
https://www.mathildecordierpsychologue.fr/rendez-vous/

Also, sometimes when the user choose the category, the field for the service or the date don’t appears.

Hope somenone could help.
Thank you !

• This reply was modified 4 years, 10 months ago by mayloue.

Hi,

@mayloue, please send the screenshot of one your service settings to
[email protected]

• This reply was modified 4 years, 10 months ago by WebbaPlugins.
• This reply was modified 4 years, 10 months ago by WebbaPlugins.

Hello @mayloue,

I answered your email and looking forward to your reply.

@mayloue I sent the fixed forms to your email.

Thank you for your help ! All is working correctly now !

Nice et quick support ! ??