Bookings are closed.

I’ve tried with “allow guest booking” both on and off.. Neither work.

Are registrations turned on for your site?

Yes.. Everything works fine if I’m logged in.. It’s only guests that see the “closed” message.

If you enable the login form via Events > Settings > Bookings > Booking Form Options do you see that appear with the booking closed message?

Yes – it’s been enabled from the start – i still see the bookings closed message.

I said this earlier – i could have sworn that this was all working a few months ago… did an update break something?

Thanks

Mine is enabled as well and all looks good. Still no event booking possible though

how about if you try to upgrade to the latest dev version ?

To upgrade to the dev version see here – https://wp-events-plugin.com/documentation/upgrade-dev-version/

Tried that – still the same.

Ok i found the problem (well, at least I found a solution). I had created some events with the “single ticket mode” flag set to ‘no’. Later, i changed that setting to ‘yes’, and that seems to have caused the problem with the tickets created previously with the flag set to ‘no’. I created a new event with the flag set to ‘yes’, and i now get the ‘you must login…’ text for guest users, as I wanted.

So the problem is that these previous events created with single ticket mode = no, don’t work when set to yes. I even went in and tried to marked the event as not allowing registration (to delete the tickets), and re-enabling it, but that didn’t seem to work either.

I think there’s a bug in this logic somewhere – flipping this flag shouldn’t break the logic of the ‘bookings closed’ vs. ‘please login…’ text. I started looking at the php code and debugging, but once i found this solution i stopped. I suspect there’s some broken logic in the bookings/tickets classes where an invalid ticket is returned when an event created with single ticket mode = no, and then the single ticket mode is set to yes.

Hope this helps to correct the problem.

Thanks
Alan

Still not working for me , thinking of deleting all events and start from scratch

I wound up having to create new events to correct this. And the existing events with bookings i had to go into the mysql database and re-assign the bookings to the new events. I think you can fix this all simply through the database but i haven’t confirmed, nor tried. if you’re proficient with mysql i’d be interested to know if this can be corrected just with db changes.

it may be worth checking 5.5.2, because we did fix a few things related to ticket open/close times.

I updated to 5.5.2 as soon as it came out.
No luck with it.

I think at this point I’d need to see some screenshots of your booking settings (the whole meta box) for an event with this problem, preferably with a problematic ticket open for editing so I can see all fields.

and then a link to the event too.

I tried flicking single ticket mode on/off and everything works as expected, it may be a specific combination of dates/restrictions/settings

Just my 2c here… when I was debugging my issue i found it tremendously handy to look at the db tables directly for my events/bookings/tickets. maybe sending some SQL queries to ask for would be helpful to look at the data directly.