Bookings locking up WP

  • Resolved jscooper

    (@jscooper)


    4 years, 2 months ago

    Not sure when this happened, but either and upgrade or something broke EVents Manager. Running Events Manager 5.9.8.1 in WP 5.4.2. Whenever a user Adds (or does anything) with a Booking, the site freezes for over a minute, sometimes getting a Gateway Timeout. It even froze up another site on the same server. I’m not sure how to pin down what process is running away.

    Server is nginx on ubuntu.

    Thanks,

    Jeff

    The page I need help with: [log in to see the link]

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  • Hello,

    Can you perhaps try the following to test for a possible plugin or theme conflict?

    1. Make sure you’re using the latest EM and EM Pro Version (If you have)
    2. Make sure your using at least PHP 7.1
    3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
    – Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
    – When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
    – After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

Viewing 1 replies (of 1 total)
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