Bot closes without saving

  • Resolved LeonGeb

    (@leongeb)


    7 months, 2 weeks ago

    I installed the plugin and activated the bot. When i tested it closed the bot window after entering the email. the export does not show entries.

    Tested on Edge

    • This topic was modified 7 months, 2 weeks ago by LeonGeb.
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  • Plugin Support irinelenache

    (@irinelenache)

    Hello @leongeb,

    Thank you for using Lightstart!

    I tested the mentioned behaviour and the subscribing option works fine for me on Edge.

    Can you please check if this is a plugin conflict? You should deactivate all plugins except Lightstart and see if the issue persists. If it doesn’t, reactivate them one by one until you find the compatibility problem. You can do that using Health Check‘s troubleshoot mode, so the changes won’t be visible to the users.

    Let us know how it goes!

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