Bot Mail Still coming through (A lot)

  • Resolved ryanbooth92

    (@ryanbooth92)


    1 week ago

    Hello All,

    We’ve paid for the Wordfence Membership to utilise the firewall settings to restrict geographical locations from accessing/contacting the site. We had been repeatedly seeing spam emails from bots being sent to us via the website and unfortunately we are still having the same problem. They are almost all exclusively from Gmail accounts, but I don’t want to outright ban all Gmail accounts as there are some genuine users using these accounts.

    I’m not sure what actions I can take, or implement on Wordfence, to tackle the levels of spam we’re getting.

    Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Generosus

    (@generosus)

    Hi @ryanbooth92,

    Per WP Guidelines, inquiries or questions for commercial (paid) products need to be directed to their official support channel. In your case, you will need to submit a Wordfence ticket (click on “New Help Request”) for a solution.

    If satisfied with the above, please consider closing this topic as “Resolved.”

    Cheers!

    Thread Starter ryanbooth92

    (@ryanbooth92)

    Hello @generosus

    Apologies, I hadn’t realised that. Thank you for letting me know ??

Viewing 2 replies - 1 through 2 (of 2 total)
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