Both my site and wp-login are blank white

  • Resolved anna-ruth

    (@anna-ruth)


    10 years, 3 months ago

    I was updating the footer/copyright code and now my site and wp-login are completely blank. I copied the original code I was editing into TextEdit, but I can’t even access the backend/admin side to fix. Though I’m not an expert, I can’t imagine what I was doing would eliminate all content.

    I’ve emptied cache, and was not in the process of installing plugins. Those seem to be the common issues in threads I’ve read up on just now.

    https://titleixgirls.org

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,
    It looks like you have a “White Screen of death”. Please see this post for more information:
    https://www.ads-software.com/support/topic/white-screen-of-death-7

    Thread Starter anna-ruth

    (@anna-ruth)

    As a non-coder, sometimes reading what other people did is useless. This page was more explanatory/helpful: https://codex.www.ads-software.com/Common_WordPress_Errors

    I know exactly what I did to cause the white screen: I was editing the footer code under inc/functions.php in editor under admin. I cannot login to this admin page (wp-login), it’s also white.

    I located FTP files on my computer, but editing these does not help/edit my site. I initially created the site locally using MAMP, then transferred the code, plugins, etc. to the live site because it was a site upgrade and the domain was active and in use. If I edit those files, when I’m connected to the MySQL server, it updates my local site. How do I edit files for my live site?

    I feel like I have no idea what I’m doing, even though I know just what I need to do.

    You can edit your files on your live site using a FTP client or cPanel file manager.

    Thread Starter anna-ruth

    (@anna-ruth)

    I accessed the file manager via my hosting site and was able to reapply the old code to get my site up and running. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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