Botiga Theme Mini Cart header looks very strange, pictures too big

Hi,

As checked from your screenshot (mini-cart-on-live-website.png), it looks like your web browser couldn’t read particular part of main theme’s stylesheet (CSS). It may be due to a cache related issue on your end. Please try clearing any cache on your site, clear cache/history on web browser, and restarting it, then reload your site.

Let me know how it goes.

I already cleared my cache and all the other files of my browser, still looks like as in the picture before. I also tried it with different devices and web browser. Nothing works.
100% not a cache problem ??
Do you know how to overwrite it with Additional CSS?

It is very strange, because while editing my website with Elementor it looks kinda correct. Not perfect but way better and the picture size is correct.
Screenshot while editing with Elementor: https://we.tl/t-YvJ87xnXmr

@mikeheinb Please don’t offer to send or post logon credentials, whether for a live or staging site, on these forums:

https://www.ads-software.com/support/guidelines#the-bad-stuff

@kharisblank I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Hello Mr Stern,
it was only a customer account, for accessing the website as a customer.
There is no way of getting any important information out of it.
But thank you for that good support.

This is the link to the staged site: https://pacific-calson.com/1650820677950
or this for the shop page: https://pacific-calson.com/1650820677950/?post_type=product

It should look as in the demo page of botiga: https://demo.athemes.com/themes/?theme=Botiga

• This reply was modified 2 years, 7 months ago by mikeheinb.
• This reply was modified 2 years, 7 months ago by mikeheinb.

@mikeheinb That’s good, but it really doesn’t matter. Under NO circumstances may you share a login here. It sets a bad precedent and not everyone would understand the difference.

@sterndata Ok, sorry for that. It will not happen again.

By the way, I could fix my problem on my own.

Botiga-Theme, Elementor and WooCommerce is not a good combination for the mini cart.

There is a setting in the Dashboard-Elementors-settings for that.
Elementor/Setting/Integrations/WooCommerce/Mini Cart Template/Set it to disable
Set to Disable in order to use your Theme’s or WooCommerce’s mini-cart template instead of Elementor’s.