• Resolved eduardochaves

    (@eduardochaves)


    Hello,

    I paid this plugin to help my website with not getting spam bots in one of my form. And it solved my problem. But… today the bots came back, and the plugin is activated. And I’m totally sure they’re bots because of the names and email, specially because they’re not Portuguese (my website language) Names and Email.

    I think maybe this is happening today because you guys helped me in another problem on my website, you guys maybe changed something in my website that opened a breach for those bots. Maybe…

    So I came here to ask for help so I don’t get these bot in my website.

    Some Print-screens about these Bots:

    – Form wich is getting bots: https://prnt.sc/1wrqwiv
    – 6 Bots from this form just today: https://prnt.sc/1wrs25b
    – 3 Examples with Name and Email: https://prnt.sc/1wrsebr

    Thanks,
    Eduardo Chaves – Fotografando!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support katereji

    (@katereji)

    Hello @eduardochaves
    I tested your webform and would like to know if you received some of my requests. They are made from users with names test or TestName. Could you take screenshots as you did and send them to us in this thread?

    Plugin Support katereji

    (@katereji)

    Hello @anxioustoddlers
    Could you please open a separate thread and describe the issue in more detail there? Or you can contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    Thread Starter eduardochaves

    (@eduardochaves)

    Hi @katereji,

    No, I didn’t receive any name and email with these specifications.

    PS.: Has been 6 hours, I didn’t receive any more bots. Don’t know if my issue has gone or was just a coincidence. I’ll have to wait for more time to see if they’re gone or not.

    Thanks,
    Eduardo Chaves

    Plugin Support katereji

    (@katereji)

    Thnak you, @eduardochaves
    Please keep us posted.

    Thread Starter eduardochaves

    (@eduardochaves)

    Hi,

    I just got 2 bots at this morning here in Brazil. Don’t know why but since 21:00 (yesterday) I didn’t get any, but today at 10:25 and 11:28 S?o Paulo Time appeared 2 new bots.

    And the plugin is active… Maybe some plugin is causing some conflict opening breach for these bots in my form. I don’t know…

    I even checked that the plugin is blocking some bots, but as it is happening isn’t blocking all of them. Here is how many were blocked yesterday: https://prnt.sc/1wutz5j

    Plugin Support katereji

    (@katereji)

    Hello @eduardochaves

    I just got 2 bots at this morning here in Brazil.

    Could you show us these bot’s requests?

    Thread Starter eduardochaves

    (@eduardochaves)

    Hi @katereji,

    Actually I had another one, 3 just today till now (15:35 — Brazil): https://prnt.sc/1wvhwvs

    Here you can see each one: https://prnt.sc/1wvimlx

    They’re 100% bots, as I said, these names are not Portuguese names, as my content is in Portuguese. Especially because I didn’t even start making content in any of my social medias / blog. It happened in the same way before I started using this plugin, but since yesterday — in my time — they’re back, just not so frequently how it was before.

    This plugin was doing fine for a lot of days till yesterday.

    Plugin Support SergeM

    (@serge00)

    @eduardochaves, please copy-paste your question here in our private Ticket System:
    https://cleantalk.org/my/support/open

    This way we will know your CleanTalk profile and could check everything that is required.

    WordPess.org Support Forum is for plugins only, not the service.

    Plugin Support katereji

    (@katereji)

    Hello @eduardochaves
    We received your message in our ticket system. We will continue our conversation there. I will mark this thread as “resolved”.

Viewing 9 replies - 1 through 9 (of 9 total)
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