Bought Elite Version of Plug in never got confirmation Email

  • Resolved mark.si

    (@marksi-1)


    6 years ago

    Hey Guys,
    We just bought the Elite Version of the Plug in but never received the email with the licence key, etc.
    Could you please contact me at [email protected] and send it over again?
    thanks
    Annelie

Viewing 3 replies - 1 through 3 (of 3 total)
  • evavangelooven

    (@evavangelooven)

    Hi Annelie,

    Thanks for getting the Elite version, much appreciated!

    I checked your order and noticed that you registered under the email address: [email protected]. I have just forwarded the order confirmation email to [email protected] too.

    Please make sure to use [email protected] when activating the license key.

    All the best
    Eva

    Thread Starter mark.si

    (@marksi-1)

    Thanks Eva for fast reply.
    Can you change the Signet eMail Adresse into [email protected] and send the confirmation eMail again?
    We misstyped the eMail addresse.

    evavangelooven

    (@evavangelooven)

    I have changed the email address and resend the confirmation email to [email protected].

    Make sure you also change this when filling in the license details in the plugin itself.

    All the best
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
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