Bounce Handling Backend empty

  • Resolved LPZ

    (@mexl)


    6 years, 1 month ago

    Hi,
    first of all thank you for the work on this plugin. I have already cleared the browser cache and site cache, however on two domains, were we tested it, calling the admin backend under /wp-admin/admin.php?page=mailpoet_bounce_handling is empty. No error message, it is just empty and no configuration options.

    The PHP Error Log shows:

    [Fri Feb 08 11:49:40.249740 2019] [proxy_fcgi:error] [pid 16471:tid 140075167713024] [client *.*.128.143:3854] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught IdiormMethodMissingException: Method getValue() does not exist in class ORMWrapper in /path/wp-content/plugins/mailpoet/vendor/j4mie/idiorm/idiorm.php:2271\nStack trace:\n#0 /path/wp-content/plugins/mailpoet/vendor/j4mie/paris/paris.php(699): ORM->__call(‘getValue’, Array)\n#1 /path/wp-content/plugins/mailpoet/lib/Models/Model.php(332): Model::__callStatic(‘getValue’, Array)\n#2 /path/wp-content/plugins/bounce-handler-mailpoet/includes/class-mailpoet-bounce-handler.php(111): MailPoet\\Models\\Model::__callStatic(‘getValue’, Array)\n#3 /path/wp-includes/class-wp-hook.php(286): Mailpoet_Bounce_Handler->bounce_handler_page(”)\n#4 /path/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)\n…\n’, referer: path/wp-admin/admin.php?page=mailpoet-newsletters

    Any idea?
    Thank you,
    Matt

    • This topic was modified 6 years, 1 month ago by LPZ.

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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter LPZ

    (@mexl)

    It is also reported here: https://www.ads-software.com/support/topic/updating-mailpoet-3-breakes-wordpress-website/

    Same Issue here

    Same Issue here

    tikwebtech

    (@ehsantikweb)

    Hi All,
    We are sorry for your temporary inconvenience. We are aware that there is some problem with our plugin in the new version of Mailpoet3. We are updating our plugins and going to release a new version soon.

    Best Regard,
    Tikweb Team

    abdurtikweb

    (@abdurtikweb)

    Hi All,

    We have released a new version of our plugin (v1.3.13) with fixes for the issues related to change in Mailpoet v3.19.0. Please update the plugin and it should work as expected.

    Important Note : Please don’t forget to update Mailpoet to v3.19.0

    Best Regards,
    Tikweb Team

    Thread Starter LPZ

    (@mexl)

    Thank you,
    it works again ??
    Matt

    abdurtikweb

    (@abdurtikweb)

    Hi @mexl ,

    Thank you for posting the issue and great to know our update helps. We will highly appreciate your kind review, you could post it in reviews section.

    Best Regards,
    Tikweb Team

    jeffmart

    (@jeffmart)

    Not resolved here!

    Same problem, backend empty, despite the last update (v1.3.13).

    There are any workaround?

    Thx

    abdurtikweb

    (@abdurtikweb)

    Hi @jeffmart ,

    We have tested the new version and it doesn’t throw any issues. Please make sure
    you are using the latest Mailpoet (Version 3.19.3) and our plugins latest release
    (v1.3.3).

    If you still get this issue, please inform us with your setups specifics (WordPress, Mailpoet, Our plugin version, PHP version used etc).

    We would love to help you sort this out.

    Thank you,
    Tikweb Team

Viewing 9 replies - 1 through 9 (of 9 total)
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