Bouncebacks

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  • Plugin Author Mike Walsh

    (@mpwalsh8)

    There is a warning notice on the plugin settings page about issues with Bounce Backs. Did you see a message like this at the top of the Settings page (Dashboard > Settings > Email Users)?

    Setting a bounce email address is no longer recommended due to it casuing delivery problems with some servers and unreliabilty.
If you experience delivery problems, please remove the current setting: <[email protected]>
    Thread Starter jbarbu

    (@jbarbu)

    Hey mike, I see that now. What is the best way to track bounce backs then? My client is not receiving any bounce back notices even when sending to known bad addresses.

    Plugin Author Mike Walsh

    (@mpwalsh8)

    I can’t say for sure. I would probably try using a SMTP plugin to supersede the server’s built-in email functionality. Using a SMTP with an authenticated email connection, I believe you’ll end up getting all of the bounces sent to the email account being used to send the email via SMTP.

    I suspect right now what is happening is the bounces are lost due to the header having a header that loses the connection to your “from” email address and there really isn’t anything which can be done about that with the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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