BP member types with BB

  • Resolved ccarner

    (@ccarner)


    4 years ago

    Hi,

    I have Buddyboss platform + theme installed, and was trying to use this plugin to autojoin new members of a specific user type to a group.

    The plugin keeps showing the error “Support for joining users to groups based on their member type requires BuddyPress Member Types to be active!”, and links to this separate plugin : https://www.buddyboss.com/product/buddypress-member-types/

    Buddyboss platform however already INCLUDES this functionality, but the warning still appears, and I’m unable to use the autojoin by member type in a BB group page that this plugin is supposed to provide: the checkboxes for the different group types just don’t appear on the BB groups page.

    View post on imgur.com

    • This topic was modified 4 years ago by ccarner.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support BuddyBoss Support

    (@bbwpsupport)

    @ccarner The plugin to work requires BuddyPress Member Types plugin, it can only auto-join the members if BuddyPress Member Plugin types is active.

    So you’ll have to install and activate the plugin.

    Thread Starter ccarner

    (@ccarner)

    So even though the buddyboss platform plugin already provides ‘member types’ functionality (I assume this old membertypes plugin was made before the BB platform had this integrated) we have to still get the extra $40 ‘Member Types’ plugin to be able to use this ‘BP Auto Group Join’ plugin (which is NOT included as a BB platform feature)?

    • This reply was modified 4 years ago by ccarner.
    • This reply was modified 4 years ago by ccarner.
    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    @ccarner Sorry for the delay!

    If you are using BuddyBoss Platform then both this functionality already available out of the box:
    https://www.ads-software.com/plugins/bp-auto-group-join/
    https://www.buddyboss.com/product/buddypress-member-types/

    Thread Starter ccarner

    (@ccarner)

    Hi,

    No worries about the delay, I appreciate you getting back to me!

    Yes so BB has built in member types functionality, but (correct me if I’m wrong) it doesn’t have the auto-group-join functionality (hence I was trying to use this plugin).
    The issue then is that this plugin is requesting me to use ‘buddypress member types’ plugin in order to auto-join users based on the profile type, even though the profile-type feature is now built into buddyboss.

    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    @ccarner I’ll check this with our development team and update you soon.

    Thank you for your time and patience.

    Thread Starter ccarner

    (@ccarner)

    @bbwpsupport Just checking, did we get any info back on this?

    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    @ccarner Sorry for the delay, The Auto join meta box should appear while you edit the group: https://prnt.sc/10qlca6

    You can ignore the warning for installing the Member types plugin, the Auto join members to group should work as expected.

    Thread Starter ccarner

    (@ccarner)

    Thanks for the reply @bbwpsupport

    Yes so that option for joining ANY new member works fine, what doesn’t work is the option just below it in that image, “Select by member type”. This is the functionality that I was hoping to use.

    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    Good Day @ccarner !

    We have checked that the “Select by member type” option is working properly. First of all, you need to select the option Select by member type then save the group. After saving, you will see the member type checkboxes there and you can able to select the member type for that group to auto join. Please refer to my screenshot: https://prnt.sc/10smpoa

    Let us know if the above information does not help.

    Thank you for your time and patience.

    Thread Starter ccarner

    (@ccarner)

    @bbwpsupport amazing, all it took was a ‘save’ for it to refresh and show the correct options! Thanks so much for your help.

    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    Your’re welcome. ??

    Glad to hear that everything works at your end. Please feel free to reach out to us you need further assistance. We are happy to help!

    Kind Regards

    Thread Starter ccarner

    (@ccarner)

    will do! Marking as resolved

Viewing 12 replies - 1 through 12 (of 12 total)
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