Braintee – Payment Failed

  • Resolved Carl M.

    (@ccmanz)


    1 year, 1 month ago

    Hi support team,

    We are having an issue with one subscription. Every recurring payment fails and throws an error

    Braintree (Credit Card) Payment Failed (Subscription Renewal: payment token is missing/invalid.) Order status changed from Pending payment to Failed.

    How do we solve this issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @ccmanz

    Are you certain you’re using our plugin, Payment Plugins for Braintree WooCommerce? That is not a text string that our plugin generates.

    Also, our plugin has logic to prevent an error like that in case the payment method token associated with the subscription is missing/invalid.

    Kind Regards

    Thread Starter Carl M.

    (@ccmanz)

    Hi! You are correct. I’m in the wrong plugin forum. My apologies. Have a great day ??

Viewing 2 replies - 1 through 2 (of 2 total)
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