Braintree can’t verify my ssl

  • Resolved limgabriel10

    (@limgabriel10)


    4 years, 11 months ago

    Got this error message at checkout: Braintree can’t verify the website ssl. Please contact the server or try again.

    Thus unable to enter credit card details.

    I’m using the latest versions of the plugin and i am using theatest versions of woocommerce, wordpress and theme as well.

    Braintree support claims that it is a problem with sdk but i have seen in this dorjm that the latest version of the plugin is already using a more advanced version of sdk.

    Should I do something to my ssl or is this indeed a plugin issue? It does not work even when i deactivated all other plugins.

    • This topic was modified 4 years, 11 months ago by limgabriel10.
    • This topic was modified 4 years, 11 months ago by limgabriel10.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter limgabriel10

    (@limgabriel10)

    Braintree cannot verify your server’s SSL certificate. Please contact your hosting provider or try again later.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there @limgabriel10,

    Braintree cannot verify your server’s SSL certificate. Please contact your hosting provider or try again later.

    Braintree requires that your site use SSL to keep your customers information safe. I can already see by your site’s URL that you aren’t using SSL, as it says http instead of https.

    You’ll need to get SSL set up on your site; here’s how to get started:
    https://woocommerce.com/posts/ssl-certificates-for-ecommerce/

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 3 replies - 1 through 3 (of 3 total)
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