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great2be
(@great2be)

5 years, 3 months ago

Hi,

is it possible that OceanWP is not compatible with Braintree For WooCommerce plugin by PaymentPlugins?

I’ve discovered 2 issues:

1. When plugin is activated I cannot add to cart any of variable products. Add to cart button starts loading but never loads.
Screenshot 01

2. Embedded window for 3DS verification is not optimised and cannot be scrolled.
Screenshot 02

As a test I switched for Twenty 19 theme and both problems were gone.

Thanks for your help.

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Amit Singh
(@apprimit)

5 years, 3 months ago

Hello,

Please go to Customize > Woocommerce > Single Product section and disable the Ajax add to cart feature. Check it fixes the issue or not.
Thread Starter great2be
(@great2be)

5 years, 3 months ago
Works like a charm ?? Problem nr. 1 solved. Thanks!

Any Idea how to solve popup problem?
- This reply was modified 5 years, 3 months ago by great2be.
Amit Singh
(@apprimit)

5 years, 3 months ago

Can you link to the page where you are seeing it?

Thread Starter great2be
(@great2be)

5 years, 3 months ago

https://test.eterika.si/

thanks for looking at it ??

Amit Singh
(@apprimit)

5 years, 3 months ago

In which steps you are seeing the issue? I didn’t see the 3DS verification page.

Thread Starter great2be
(@great2be)

5 years, 3 months ago

Checkout (NA BLAGAJNO) -> Credit card payment (KREDITNA KARTICA).
Embedded window pops up when credit card is selected as payment method and pressed Finish checkout/place order.

Amit Singh
(@apprimit)

5 years, 3 months ago

I requires credit card details to see the popup, right?

Thread Starter great2be
(@great2be)

5 years, 3 months ago

Yes, you do. After card details and proceed to checkout, popup is shown

Amit Singh
(@apprimit)

5 years, 3 months ago

Sorry, I can’t do that.
Thread Starter great2be
(@great2be)

5 years, 3 months ago
No problem.

As I was doing some more testing I found out that Dropin form works perfect, but pup-up at custom form is not complete.

Any idea what could be wrong with custom form option?
- This reply was modified 5 years, 3 months ago by great2be.
Amit Singh
(@apprimit)

5 years, 3 months ago

@great2be I can’t say anything about an issue without seeing it.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Braintree for Woocommerce not compatible with OceanWP?’ is closed to new replies.

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