Brand attribute issue
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Dear Team,
I have my products synced with the Merchant Center, but many products do not have “brand” assigned for some reason. Everything looks correct set up in the plugin but the issues exist. Please take a look at the screenshots of the same product in the Merchant Center, the product edit page and the plugin settings (everything is updated to the last available version), and advise.
https://www.dropbox.com/s/p4jpkptmll28m80/Google%20Merchant%20Center%20Brand%20Issue.zip?dl=0
Also, please let me know what will happen if I change something manually in the Merchant Center (via Merchant Center itself, by clicking edit a product): will the plugin stop updating the field, or it will override my changes after some time (what time?), or the plugin will compare the data and will let the most recent data to be displayed?
Finally, one of the screenshots shows what attributes I set up in the plugin – please advise if I missed something worth adding/changing.
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Hi @grayhunter ,
Under Product Data, can you please got to Google Listings & Ads tab and check what option selected for Brand there? If it’s set to custom, then please set it to Default. Please see the screenshot for reference:
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Full Size: https://d.pr/i/BLv2fpDo let us know how that goes and if you need any further help from us.
Hi @grayhunter ,
there is no drop-down list in the Brand field, just a text field. Please take a look at the video and advise
It seems you’re looking within the variation itself, instead of looking under the Google Listings and Ads tab. Here’s another screenshot showing where you have to look:
</img>
Full Size: https://d.pr/i/36oI2kMy apologies I missed your other two questions earlier.
Also, please let me know what will happen if I change something manually in the Merchant Center (via Merchant Center itself, by clicking edit a product): will the plugin stop updating the field, or it will override my changes after some time (what time?), or the plugin will compare the data and will let the most recent data to be displayed?
The extension syncs your store to your merchant center account, it’s a one way sync (from your store to Google), so the data will again be updates withe the data from your store when the next sync happens.
Finally, one of the screenshots shows what attributes I set up in the plugin – please advise if I missed something worth adding/changing.
I’d recommend going through the list of available attributes here. If you see any attributes that would be useful for your products, then those would be worth adding.
Here is the screenshot from a product editing page, I believe we are talking about the same tab but I do not have a drop-down list there for some reason:
https://www.dropbox.com/s/g78tn2qhru2eoa8/Screenshot%202023-01-11%20at%2010.46.43.png?dl=0
Also, could you tell me please, how often does the plugin update data in Google Centre and under what circumstances?
Hi there @gguidi ??</img>
From the site’s System Status Report (SSR), I can see that the “Perfect Brands for WooCommerce: by QuadLayers – 2.5.5” plugin is still installed. I’ll go ahead and link to the forum thread where this was discussed, in case the ping was missed.
We’d like to take a look at your report on a separate thread, since each store’s set up is different.
Please open a new topic here: https://www.ads-software.com/support/plugin/google-listings-and-ads/#new-topic-0.
Thanks!
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