• Resolved fengshuibalanz

    (@fengshuibalanz)


    Hello,

    i am currently testing the plugin (so far very happy) and updated to the newest version to include gtin13, mpn, and brand into the google snippet.

    Today, i have checked the snippet and discovered that the gtin13 and mpn fields are perfectly showing fine in google.

    However, the BRAND field is still showing the “he brand field is recommended. Please provide a value if available” Warning. Can you please check as it should not come back as an warning any more after your last update.

    thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for trying our plugin!

    Please provide the following information:

    1. A screenshot showing that you maintained “Brand” field in the product properties
    2. A screenshot showing “Product Identifiers” tab on “Google” page in the plugin’s menu
    3. A link to the public product page (the same product as in the point 1)

    Thread Starter fengshuibalanz

    (@fengshuibalanz)

    sorry for the late responds:

    Here are the infos:

    1. screenshot showing google page plugin page: https://imgur.com/a/iGVcdjx

    2. screenshot showing brand field is maintained: https://imgur.com/a/pSzLE5R

    3. Public Product link: Tiger Balm Red

    thanks

    Plugin Author cusrev

    (@ivole)

    Thanks for providing screenshots.

    I see that this is a variable product. Can you please let me know if you maintained Brand in variations as well?

    Thread Starter fengshuibalanz

    (@fengshuibalanz)

    Yes you are correct, it is a variable product. I have just double check and in ALL three variations the brand field is filled out. Please see screenshot:

    Brand in Variations

    Thanks a lot

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional information.

    I think the problem is that you specified a wrong mapping for the brand field here: https://imgur.com/a/iGVcdjx

    I see that you have WooCommerce field ‘Brand’ mapped to Google Shopping Identifier. However, this field is not created by our plugin. I’m not sure where it comes from. The field created by our plugin is called ‘Product Brand’. Please select it from the dropdown and re-save settings.

    Let me know if it resolves the problem.

    Thread Starter fengshuibalanz

    (@fengshuibalanz)

    thanks for the kind support. yes, this was the problem. I have changed it and it works very well now. Already gave you 5 Stars Rating. Will continue to test your plugin ??

Viewing 6 replies - 1 through 6 (of 6 total)
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