Breadcrumbs are not displayed anymore

Hello @vanbrel,

Thank you for your report,

Technically, if the “Page Title” is disabled, then breadcrumbs will not show, because of the structure of HTML. However, this is forwarded to the developer team, and it will be improved for the next updates.

Regarding the incorrect path, I didn’t see any issue.
?Would you please provide us with some screenshots or a short video, and images of the errors you faced step by step?

You can upload your files to one of the following online services:
https://postimages.org
https://imgbb.com
https://loom.com
https://drive.google.com

Please keep us posted.

Best Regards

Hi

pls see this pic:
https://i.postimg.cc/FHxD94Q1/breadcrumbs-01.png

The path is: https://gutmann.design/kategorie-kueche – the breadcrumbs only display the home-icon.

The customizer-settings are: Display:title on all devices.
breadcrumbs: yes.

The ocean-wp settings for this page are:
display title: disable
display breadcrumbs: enable.

On other pages with the exactly same settings: nothing is displayed at all.
Regards

Hi

this was not correct; the settings fpr this page are:

title: enable
heading title: disable

so the only problem is the path which is not displayed
Regards

Hi @vanbrel,

Thank you for reaching out,

Your site is in maintenance mode; I fully examined the issue you have raised on this topic and could not see it on my end. We need to know the steps to reproduce on a fresh WP installation.

For troubleshooting, please do the following steps and let me know the results:

1- Head over to WP Dashboard > Plugin.
2- Deactivate all plugins.
3- Then, first activate the Ocean Extra plugin.
4- Check your issue.
5- Then, activate your plugins one by one
6- After activation of any plugins, check your issue

Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, don’t forget to click on the regenerate all assets file and data in Elementor > Tools.

Please note: If you use Yoast SEO, the default breadcrumb is disabled, you just need to go to the Yoast SEO settings and enable the plugin breadcrumb. This way, you will have more control over it.

Please keep us posted.

Best Regards

Hi

I did as you suggested; but nothing bhas changed; the breadcrumbs are still not dispayed correctly.

Can I give you privately a backend access?
Vanbrel

Hello @vanbrel,

No. Please do not send any login details in the forum(s).
Would you please read the forum guidelines: https://www.ads-software.com/support/guidelines/#the-bad-stuff.

Regarding your issue; how can we reproduce your steps to arrive at the issue on a fresh WordPress installation?

I fully examined the issue you have raised on this topic and was unable to replicate it on my end, and no similar issues have been reported by other users to this moment.

Unfortunately, the information provided in this thread in regards to the problems you are facing are insufficient for troubleshooting purposes and a possibility to understand the reason why this is happening on your end.

Kindly share the following info that could help us understand the issue you described better and hopefully help you resolve it:

1. Detailed explanation of the issue you are experiencing; when did you first notice the problem occurring (after a particular update, using a specific device, etc), as well as the steps of you take that trigger the issue in case the problem is not constantly present on your website, especially on the frontend. You can attach screenshots or a short video of the issue.

2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.
You can upload your files using one of the following online services:
https://postimages.org
https://imgbb.com
https://loom.com
https://drive.google.com

3. Kindly provide us with your system environment information. If you’re running Elementor, navigate to Elementor > System Info in your WP dashboard.

You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link.

Before sending these, please make sure that(even again):
Everything on your website is running the latest versions (WP, theme, plugins).
If possible, perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins then activate them one by one and check for this issue. Continue doing this until you find what product is causing a conflict with our product. Then provide the details as explained above.

Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

Please keep us posted.

Best Regards

• This reply was modified 2 years ago by Shahin.