Breakes wordpress

  • I dont know why Cloudways would put such unrealiable plugin by default on wp instalations, it broke my websites twice this year!! A big cliente, and how can I put the blame on a plugin?

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  • Hello @pzanto ,

    We are sorry to hear about the issues you experienced with our MalCare plugin. We understand the frustration caused by website disruptions, especially when it involves important clients. We strive to provide reliable and efficient security solutions, and it is disheartening to learn that our plugin has caused inconvenience for you.

    We would like to investigate this matter further to understand the specific reasons behind the compatibility issues you encountered. Our team is dedicated to resolving any bugs or conflicts that may arise, and we value your feedback in helping us improve our product.

    To assist us in troubleshooting and resolving the issue, we kindly request you to raise a ticket by visiting our contact page. By providing us with more details about your website setup and the problems you faced, we can better understand what went wrong and work toward a solution that meets your needs.

    We appreciate your cooperation and apologize for any inconvenience caused. Your feedback is important to us, and we are committed to ensuring a seamless experience for all our users.

    Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

    Regards,
    Sweta

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