Breaking Divi theme?

  • Any ideas why this is breaking my theme on the page it’s inserted on? There’s no menu bar like the rest of the site. If I put it inside a text module in the divi builder, the form gets rendered at the top of the page above other blocks and elements I put before it. I’ve turned off the sidebar for that page (a theme setting) and it works when logged in, but not when logged out.

    Here’s the page: https://fiddler.online/payment/ach/

    Any ideas? Seems like something is just conflicting with the theme, causing it not to work.

    Setting the amount as a variable in the URL is excellent! Thanks for adding that.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author justinwhall

    (@jwind)

    Can you update and try again?

    Thread Starter Tevya

    (@thefiddler)

    Thanks, Justin! That update seems to have it playing much more nicely with the theme.

    Quick update: my vendor was able to make a payment through it yesterday. I can see his customer profile and bank account payment method in Stripe. Waiting for the payment to clear, but it looks like this is going to be very helpful, at least in dealing with a few vendors like him.

    Thread Starter Tevya

    (@thefiddler)

    I spoke too fast. It is doing some better as I can now load content blocks and stuff into the page. However, the menu bar doesn’t load and neither does the footer. So some kind of conflict still, but definitely a step in the right direction.

    Plugin Author justinwhall

    (@jwind)

    I’d have to see it. At this point, it’s likely a problem with the theme.

    • This reply was modified 7 years, 6 months ago by justinwhall.
    Thread Starter Tevya

    (@thefiddler)

    What do you need to see? If just the front-end, you can compare this page: https://fiddler.online/payment/ach/ with the form in it, to this page: https://fiddler.online/payment/ you’ll see the 1st one (which has the LittleBot ACH shortcode in it) has the missing menu and “sticky” menu on scroll, as well as the missing footer. Compared to the 2nd one, which has all of those things.

    I’d be happy to send you a copy of the Divi theme, or whatever you need to look into it more.

    Plugin Author justinwhall

    (@jwind)

    Can you try now?

    Thread Starter Tevya

    (@thefiddler)

    Still the same. ?? I can get you access if you want, or I can reach out to ElegantThemes support and see if they can provide insight.

    Plugin Author justinwhall

    (@jwind)

    What I or elegant themes is going to need is the error log.

    Thread Starter Tevya

    (@thefiddler)

    I’m seeing this when I reload the page:
    PHP Warning: php_uname() has been disabled for security reasons in /www/wp-content/plugins/ach-for-stripe-plaid/vendor/stripe/stripe-php/lib/ApiRequestor.php on line 147

    I’m not seeing any WP messages on the front-end with debugging turned on. I’m checking with my host to get logging turned on.

    Thread Starter Tevya

    (@thefiddler)

    UPDATE: hmmmm… there’s a chance that was from before the most recent update. I cleared the log file and haven’t been able to make it happen again.

    Or it’s possible that was only triggered when a payment was made through the form. That’s only been done once.

    Thread Starter Tevya

    (@thefiddler)

    Update 2: I played with it, trying to login to my own online banking and was able to cause that same error again. Not sure it’s related to the theme issue, but still something to look at.

    Plugin Author justinwhall

    (@jwind)

    That warning is from the the official Stripe wrapper. Basically a library they built for developers to interface with their API.

    It’s also just a warning. Warnings to not generally cause any sort of error that the end user would see.

    Thread Starter Tevya

    (@thefiddler)

    K. Thought you’d like to know, but yeah, I kinda figured it wasn’t related to this issue. Should have the debug log soon. Will let you know if there’s anything there.

Viewing 13 replies - 1 through 13 (of 13 total)
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