Breaks Peepso after recent updates

  • Resolved noelawill

    (@noelawill)


    1 year, 2 months ago

    Hi. I’ve had several issues recently with the plugin some of which have resolved after each update but the latest update (2.0.6) has broken the Peepso activity feed. I’ve had to roll back 4 sites this morning which wasn’t fun as we have an LMS too so you can imagine the fun I had trying to restore the users courses etc.

    Anyway I’m back on V1.1.10 and will be staying there until i can get some assurances that your V2 plugin is safe to use.

    Thank you

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @noelawill,

    Sorry to hear you’ve experienced issues with our latest update.

    Do you have a copy of your error logs for us to take a look at?

    Thank you and we appreciate your patience! ??

    Thread Starter noelawill

    (@noelawill)

    I don’t I’m afraid as I rolled the sites back.

    Plugin Author Daniel Iser

    (@danieliser)

    @noelawill – Without errors its is impossible to know if we solved it or if we are even looking in the right place. I have patched quite a few over the past 2 days and have a large patch coming, but your fine to sit it out for a few more versions as we iron out the inevitable kinks of a complete rewrite.

    I will say we tested for months and have been implementing tooling to try and catch as many issues before a release as we can. Can’t account for everything unfortunately in the WP ecosystem.

    If you can provide some details on how to duplicate this or what the errors were please re open this thread or start a new one, but I’m gonna mark it closed for now so that we can focus on resolving as many issues as we can and you can update at a later time when you deem it safe.

    Thread Starter noelawill

    (@noelawill)

    Morning Daniel

    I will try to recreate the issue for you today on a staging site.

    Arevtheblogs yyou’re referring to in the plugin folder or elsewhere?

    Plugin Author Daniel Iser

    (@danieliser)

    @noelawill – Typically the error logs would be on the host/server. See if your hosting dash offers them.

    Thread Starter noelawill

    (@noelawill)

    Would it be called debug, if so I have them. How can I send them to you?

    Plugin Author Daniel Iser

    (@danieliser)

    @noelawill – You can submit them via https://contentcontrolplugin.com/support/

    Please include a link to this topic so I can keep track.

    Thread Starter noelawill

    (@noelawill)

    i’m unable to upload a zip folder unfortunately

    Plugin Author Daniel Iser

    (@danieliser)

    @noelawill – Just updated the form to accept zips, sorry about that.

    Thread Starter noelawill

    (@noelawill)

    the debug report is larger than 5MB. It’s almost 9MB

    • This reply was modified 1 year, 2 months ago by noelawill.
    Plugin Author Daniel Iser

    (@danieliser)

    @noelawill – Sorry new site/form. I’ve upped it to 10MB max (same as email).

    If its large than than maybe upload it to Google Drive and send the share link instead.

    Let me know.

    Plugin Author Daniel Iser

    (@danieliser)

    Ok the only errors I saw related to our plugin were from months ago on the older version.

    That said I’m pushing some updates that help with general compatibility with other plugins, would be useful to have you retest with v2.0.10 when it releases later today.

    Thread Starter noelawill

    (@noelawill)

    The latest version worked. Thank you @danieliser

Viewing 13 replies - 1 through 13 (of 13 total)
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