Hello @entrepreneurgangoffice ,
Thanks for sharing your feedback. Sorry to hear that you had an unpleasant experience with the ElementsKit Plugin.
I’d like to inform you that we perform compatibility tests on a daily basis. If any issues come up during the test, we tried to fix that in no time and release that in the next update. Please be informed that I tested the components of ElementsKit that can display images, in my development environment and I’d like to assure you that everything is working fine there. What is appearing on the Editor is also showing on the Frontend.
I also would like to inform you that the Header Footer builder of ElementsKit replaces the Code in the Header and Footer file of your Theme with its own code. For that reason, you may face some issues on the Header or Footer of your site if you are using the ElementsKit Header Footer Builder. If you are not using the ElementsKit Header Footer Builder on your site, then you can keep that module disabled by going to the ElementsKit > Modules section. Hopefully, The issue will be resolved right after that!
None of the Threads created by the users goes unnoticed. We always try to resolve the issues of the users by giving them higher priority. But, what disappoints us a bit is without contacting us about the issue, you’ve rated us one star! A one-star review can directly affect the reputation. I hope you can understand.
Since you’ve encountered an issue, we will be more than happy to check and help you to find a solution. Will you please create a support thread and include the issues you have faced in detail? Please try to include the link to the page where you’re having issues with the Images. I will check and let you know an update as soon as possible.
I hope you will rethink the review after getting a resolution from us. Expecting your cooperation in this matter and we are always ready to assist you.
Best Regards,
Prosenjit
