• Literally as soon as I activated the plugin, the site went offline.
    Thankfully easy to remove the plugin through logging into the server. But this should never happened.

    WordPress 6.6.2 running Gutenify Hustle theme.

    • This topic was modified 2 weeks, 2 days ago by Litow4.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @litow4

    Thank you for sharing your feedback, and I’m truly sorry to hear about the issue you encountered with the plugin causing your site to go offline. I completely understand how frustrating this must have been, and I sincerely apologize for the inconvenience it caused.

    This is certainly not the experience we aim to provide, and I appreciate you bringing it to our attention. It’s rare, but conflicts can occasionally occur due to server environments, themes, or plugin setups.

    I’ve tested WP RSS Aggregator with the Gutenify Hustle theme on my end, and I did not experience the same issue. Could you please share the PHP error logs that were generated when the issue occurred? If you’re not familiar with how to obtain these, your hosting provider should be able to assist you. These logs will give us the necessary details to diagnose the cause of the problem and work on a solution.

    If you’re still open to using the plugin, I’d be more than happy to help resolve this and ensure everything works smoothly on your site.

    Thread Starter Litow4

    (@litow4)

    Thank you for reaching out. Apologies, this went into my spam folder.
    I wonder if there is a conflict with some of the other plugins, but im not running a complex site at the moment.

    Ill look into collecting any logs. But it may be a while now. Hopefully still online.
    Thank you again for reaching out

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @litow4

    Thank you for getting back to us!

    I appreciate you considering the possibility of a plugin conflict. While it’s true that conflicts can arise even on simpler sites, we’ll be happy to assist in narrowing down the cause once you’re able to gather the error logs. Whenever you’re ready, feel free to share the logs with us, and we’ll dive in to identify what might be causing the issue.

    Thank you once again for your patience and understanding. I’m here whenever you’re ready to move forward.

Viewing 3 replies - 1 through 3 (of 3 total)
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