• Resolved saltmediadevon

    (@saltmediadevon)


    Hi Guys

    1st off this is great, works for orders but we run Woocommerce Subscriptions and the email and phone fields when editing in the subscribers shipping area doesnt update the email, it reverts back to the billing email.

    Any idea how we can fix this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author FAKTOR VIER

    (@faktorvier)

    Hi @saltmediadevon

    Thank you for your nice reply! Nice looking shop btw.

    We just successfully tried our plugin on one time orders. Can you confirm it’s just on subscriptions or also on one time orders?

    Which plugin do you use for the subscriptions?

    Thread Starter saltmediadevon

    (@saltmediadevon)

    Hi @faktorvier

    Yes i can confirm it works fine with one time orders but not in the subscription order area.

    We use the official Woocommerce Subscriptions plugin

    I have a staging site that we test on so you can have logins to that if you need to look at it

    Let me know

    Thanks

    Plugin Author FAKTOR VIER

    (@faktorvier)

    Hi @saltmediadevon

    Hmm, perhaps it has something to do with the email feature of the plugin.. We didn’t test this one.

    Yes, please provide us a wp-admin login and a ftp account or something similar to look at the plugin files (maybe there is a hook for that..).

    Thanks

    Thread Starter saltmediadevon

    (@saltmediadevon)

    @faktorvier where can i send WP admin creds to?

    Plugin Author FAKTOR VIER

    (@faktorvier)

    Thread Starter saltmediadevon

    (@saltmediadevon)

    @faktorvier hi Faktor, admin and ftp details sent to your email

    Thanks

    Thread Starter saltmediadevon

    (@saltmediadevon)

    @faktorvier i emailed Marcel updated user creds

    Plugin Author FAKTOR VIER

    (@faktorvier)

    HI @saltmediadevon

    We’ve found a bug in the save routine of the WooCommerce Subscriptions plugin..

    Since we’ve not found any way to report a bug to them, maybe you can tell them to fix the bug as follows:

    In file: wp-content/plugins/woocommerce-subscriptions/includes/admin/meta-boxes/class-wcs-meta-box-subscription-data.php
    on line: 354
    replace: self::$billing_fields with self::$shipping_fields

    and on line: 363
    replace: 'set_billing_' with 'set_shipping_'

    We temporarily fixed the lines in your copy. But remember: if you update the WooCommerce Subscriptions plugin the changes will be overwritten.

    Please let us know if you get any updates from the WooCommerce Subscriptions guys.

    Thanks and kind regards

    Thread Starter saltmediadevon

    (@saltmediadevon)

    @faktorvier thanks so much guys for finding the issue. I will report the bug to them.

Viewing 9 replies - 1 through 9 (of 9 total)
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