Brilliantly tailored and better alternative to SupportPress

  • vbk100

    (@vbk100)


    11 years ago

    Hello,

    Good to see a theme to turn WP based website into a Knowledge Base website. There are not many WordPress themes in this(KB) category.

    Can you tell me the theme’s advantages over Wootheme’s SupportPress? Ofcourse, WP Knowledge Base is solely intended to use as KB. But would like to know about the theme’s specialty from you. A blog post explaining the features would be better and it helps your theme’s promotion though ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Swashata Ghosh

    (@swashata)

    Hello,
    Thanks for the nice words. Currently I am working on giving bbPress support. That is a work in progress, you might see the update within a week or so. The release is confirmed because I am moving my own phpBB based support forum to bbPress. Also, the theme documentation is available here: https://ipanelthemes.com/kb/wp-knowledge-base-theme/

    Thread Starter vbk100

    (@vbk100)

    Glad to know about bbPress support. I don’t use bbPress, but I use BuddyPress. Does it(the theme) fully support BuddyPress and groups?

    A few more feature requests:

    1) Ability to submit KB articles by end users/Visitors/logged in users

    2) How about integrating Yourls based shortlinks and display them on front end for easy sharing?

    3) How about making the pages as editable or wiki like style?

    4) Do you have any plan to build an integrated ticketing system just like Spencer’s QualityControl theme and Woo’s SupportPress? That’s not too important, but would be better if it has the ticket handling and bug tracking features.

    Thanks!

    Theme Author Swashata Ghosh

    (@swashata)

    Hi,

    Personally I do not use and therefore do not understand buddypress. As far as I can tell from a quick look at the doc, it is a social networking plugin? If so, I do not see why I would integrate it’s support to the theme. It is meant for knowledge base after all, and now I am integrating bbPress for a fully functional support system (although, bbPress works good with the theme the way it is, just not inherits the styling).

    About 1, 2 and 3 I think you can use some plugin for that. That is not exactly a theme territory, rather a plugin territory. About 4, I will again be using bbPress for this. I will write up documentation when I am finished with the theme.

    Theme Author Swashata Ghosh

    (@swashata)

    Hello,

    The one with support for bbPress is out. Currently it is under review, but you can download from github https://github.com/swashata/ipt-knowledgebase-theme-wp

    Thread Starter vbk100

    (@vbk100)

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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