Bring my site down

  • Resolved Sarah Haruel

    (@sarah-haruel)


    1 year, 10 months ago

    Great work and I love the feel of the plugin but iI cant actually use it, as it brings my site down as soon as I activate the cache feature via the toggle button.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @sarah-haruel,

    Sorry to hear about the problem caused by Powered Cache. Could you share site health info to understand the problem better? – https://share.cleanshot.com/WyzLyYLd

    You can send site information to [email protected] if you don’t want to share it here.

    Regards,
    Mustafa

    Thread Starter Sarah Haruel

    (@sarah-haruel)


    Hello Mustafa – thankyou for respnding.

    Email sent to [email protected]?as requested.

    Title of email is ‘ As per Request – 16757229 ‘

    Thanks!!!

    Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @sarah-haruel

    Thanks for the additional info. I’ve replied to the email; please follow-up there.

    Thread Starter Sarah Haruel

    (@sarah-haruel)

    Good Morning Mustafa,

    apologies for the late response.  

    I managed to figure out the issue was caused by the .htaccess file which had a bad delimiter.

    It was NOT the plugin !

    A comma ( , ) was in a 410 redirect and this is what caused the issue.

    Happy to report the plugin is working as needed on NGINX and I hooked it up to Redis this morning and its snappy !

    You guys have done a great job in creating a brilliant cache plugin – without being horrible it really is head and shoulders above alot of the cache products currently available.

    Appreciate the speedy response and best wishes !

    Thankyou, Sarah

    • This reply was modified 1 year, 10 months ago by Sarah Haruel.
    Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @sarah-haruel

    Thank you for keeping me informed, and glad to hear that you solved the problem.

    If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help!

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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