Brittle Mobile Detection (List View Top-Bar Datepicker)

  • Resolved tsoto111

    (@tsoto111)


    1 year, 8 months ago

    I just want to raise the issue that the plugin’s “Mobile View” detection is EXTREMELY brittle. After reviewing countless “Pro” account reports on this issue, I discovered that there is logic that switches the view between mobile and desktop somewhere deep in the plugin. Our QA discovered that when selecting more than 2 different dates in the list view’s “Top-Bar Datetime” filter, the view randomly swaps from desktop template to mobile.

    Here are the filters we were using:

    When the view breaks, it looks like the following and the Datetime picker breaks. It can’t be used anymore. The prev and next nav also disappears and the footer pagers change.

    I did review documentation on “The Events Calendar” site over a similar issue here: https://theeventscalendar.com/knowledgebase/k/calendar-displays-in-mobile-view-on-desktop-tablet-screen-sizes/. It states the issue with caching plugins but I am not using any yet. It seems like this issue is happening straight from the browser’s cache. Because, if I clear the browser cache or event refresh the page… it fixes the view. As a result, the only thing I could do is hide the date picker in my template completely. It would be GREAT if this logic could be simplified and refactored because the date picker filter is a pretty cool feature if it worked.

    Cheers,
    – Tavo

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Darian

    (@d0153)

    Hi @tsoto111

    Thanks for reaching out.

    Does the issue persist if only our plugins are activated with a basic theme (e.g. 2020 theme)? [see Testing Conflicts]

    Could you provide the URL of your calendar page and the versions of the following? I’d like to check it further on my end.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Thread Starter tsoto111

    (@tsoto111)

    I’m going to need a little bit of time, I am in the process of finishing the last feature for this site. It is currently in development. I will get back to you soon.

    Plugin Support Darian

    (@d0153)

    Hi @tsoto111

    Cool! Take your time.

    If you have other questions or concerns, please open a new thread. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.

    Plugin Support Darian

    (@d0153)

    Hi @tsoto111

    I hope you are well. I wanted to follow up about the issue you encountered.

    Does Testing for Conflicts help?

    If not, could you provide the URL of your calendar page and the versions of the following? I’d like to check it further on my end.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Thread Starter tsoto111

    (@tsoto111)

    Hi Darian,

    Sorry for the long wait. The site is scheduled to be released early April. I am dealing with small client requested theme tweaks at the moment. I can circle back to this tread once the requests have been satisfied. This is still on my radar!

    Cheers,
    – Tavo

    Plugin Support Darian

    (@d0153)

    Hi @tsoto111

    Cool! If you have other questions or concerns, please open a new thread. This is for us to track down topics/issues efficiently and for us to follow the?WordPress Forum Guidelines.

    Plugin Support Darian

    (@d0153)

    Hi @tsoto111

    I hope you are well. Were you able to try the previous suggestions provided above?

    Plugin Support Darian

    (@d0153)

    Hi @tsoto111

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 8 replies - 1 through 8 (of 8 total)
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