Broadcast not working after update

  • Resolved schaakwonder

    (@schaakwonder)


    5 years ago

    Since your update in the beginning of march my broadcast are not delivered anymore to my e-mailbox or my subscribers. The testing email doe work.
    Can you check and fix this?
    kind regards,
    Erik

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • vaksupport

    (@vaksupport)

    Hello,

    We do not see any problems and see that both broadcast emails and post notifications are delivering fine to subscribers.

    To look into the issue, could you check the status of broadcast email? For that,

    1. Login to your WordPress website and navigate to Email Subscribers > Reports
    2. Check whether the campaign has been completed and click on Send Queued Emails Now

    Also, please take a look at this article for directions on how to prevent emails from landing in spam.

    Let us know if the issue persists. We’ll be happy to help.

    vaksupport

    (@vaksupport)

    Hello,

    Have you had a chance to check out our last response? Please let us know if the issue persists.

    We’ll be happy to help.

    Thread Starter schaakwonder

    (@schaakwonder)

    yes I did. Problem solved. Conflict with another plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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