• Resolved rexxx6891

    (@rexxx6891)


    Hello
    I was installing your plugin on 5-8 our sites. After this is sites only (where I’m use secure plugin), have one issue. Some wrong with database also anyone SEO tools don’t see no one backlink for our sites…
    I wanted have this is plugin for few our sites, install for tested him… totally have broken database tables. 3-4 sites where broke tables, top important for me. You can pls, helping found solution?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,
    I’m not sure if I can understand your question correctly, I only understand that there is a database broken tables issue, do you have the full error message? where you get this error?

    Can you get Wordfence running successfully on your website by now? if so, then you can check “Delete Wordfence tables and data on deactivation” option, then deactivate and re-activate the plugin again to re-install the database tables.

    If you couldn’t get it working, then first I suggest asking your hosting provider to repair your database tables, if you still have this database error, you can delete all database tables with “wf” after the table prefix, for example “wp_wfLockedOut, wp_wfHits, wp_wfConfig, etc…” then try to re-install the plugin again.

    Let me know how it goes,
    Thanks.

    Thread Starter rexxx6891

    (@rexxx6891)

    Thanks for answer. Yes you right understanding. Yes, for example I have some errors issues. Look screenshots pls.
    https://escort-byuro.net/wp-content/uploads/2017/12/Db6.png
    https://escort-byuro.net/wp-content/uploads/2017/12/Db5.png
    https://escort-byuro.net/wp-content/uploads/2017/12/Db4.png
    https://escort-byuro.net/wp-content/uploads/2017/12/Db3.png
    https://escort-byuro.net/wp-content/uploads/2017/12/Db2.png
    https://escort-byuro.net/wp-content/uploads/2017/12/Db1.png
    https://escort-byuro.net/wp-content/uploads/2017/12/Database-error.png

    Your plugin was offer renamed prefix in database. I was agreed. Him begging processed renamed, but process was ready on 90% After plugin show error, and stoped renamed. Also I think in file config.php plugin do not rename prefix database tables. Standard prefix was “wp_” plugin was renamed on “byuro_”.

    Totally noone analytics tools do not see our backlinks…. also others s8me issues.

    Can you get Wordfence running successfully on your website by now? if so, then you can check “Delete Wordfence tables and data on deactivation” option, then deactivate and re-activate the plugin again to re-install the database tables.

    Yes I was trying it. But after site go down, show white monitor… I was must again ask hosting create beckup site…

    Thread Starter rexxx6891

    (@rexxx6891)

    Hello

    If you couldn’t get it working, then first I suggest asking your hosting provider to repair your database tables, if you still have this database error, you can delete all database tables with “wf” after the table prefix, for example “wp_wfLockedOut, wp_wfHits, wp_wfConfig, etc…” then try to re-install the plugin again.

    Today support was follow your recommendations. Totally now anyone can’t login in Admin panel… now when I’m login on site, how like subscriber only, not Admin. also tools still do not see anyone our backlinks. ((( sites still go down in search engines… for this is time we loose all positions in google on 60% our sites where was installing this is plugin… I’m in despair…

    Help pls.

    • This reply was modified 7 years, 3 months ago by rexxx6891.

    Hi,
    The most recent errors in these screenshots were logged on 3 Dec, both are related to a database issue and Wordfence isn’t referenced there, the latest error referencing Wordfence was on 30 Nov, are you having this issue since then? if so, disabling the plugin by renaming its folder in (/wp-content/plugins/) should resolve this issue temporarily.

    I can see you mentioned that even with the plugin disabled you still have other problems and that can be confirmed from the error log as well, you will have to fix these issues first then re-install/re-activate Wordfence and update this post if you still have any problem related to Wordfence.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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