Broke my checkout page

  • Completely broke my checkout page and it wasn’t even enabled.
    Restored old PayPal checkout for now as it works.
    When given the option to upgrade I thought it would do just that – upgrade but instead it left the old plugin inplace and required me to connect PayPal to thenew plugin which then didn’t work. I tried deactivating the old plugin but checkout page still broken. I have to deactivate this plugin and reactivate old plugin to restore full functionality.

    • This topic was modified 3 years, 5 months ago by steveni1963.
Viewing 2 replies - 1 through 2 (of 2 total)

  • yes its a super-boob with refusal to respond or admit from woocommerce, costing us all money

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @steveni1963,

    We can surely take a look at what was causing the issue on your site.
    It sounds like this could have been a conflict with a different plugin, but we would need more information be get a better idea. Have you tried disabling other plugins to isolate a potential cause for the conflict?
    For support requests please either create a support thread in this forum or alternatively a support ticket in our internal support system:
    https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/
    https://paypal.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/

    In any case, the latest update 1.4.0 resolved some issues that were reported to us and if any problems should remain for you, then please reach out to us so we can help you out.

    @mastertheweb There is no refusal to respond as you can see from the activity in our support forum. This review section is not monitored for support requests. If you need support, then please open a support ticket with one of the two methods provided above and we will get back to you as soon as possible.
    I must ask for your understanding that this review section is not intended for support-related questions. But everyone is of course free to share their experiences with the plugin here.

    Kind regards,
    Niklas

Viewing 2 replies - 1 through 2 (of 2 total)
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