broke site

  • Updated to Woo Commerce 3.0.0 and now I’m unable to edit pages. Get a LONG error message. here are the cliff notes from that error message:
    Fatal error: Uncaught exception ‘Exception’ with message ‘Invalid order.’…./home/turbotemp/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86

    Now I’m really stuck.

    • This topic was modified 7 years, 7 months ago by scorchett3. Reason: I got a response on this forum VERY quickly. I still don't know how to address the issue. Hoping that my support ticket will be answered promptly as my client is flipping out
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Thats why there is a support forum —> https://www.ads-software.com/support/plugin/woocommerce/ Serial offender I see ??

    Also why we encourage backups and staging sites before updating to major releases, which 3.0 is.

    Look at the full error message; you have something trying to load/read/get an order which does not exist or is invalid, and the code doing so is not handling exceptions.

    This is where the exception is thrown https://github.com/woocommerce/woocommerce/blob/master/includes/data-stores/abstract-wc-order-data-store-cpt.php#L86 but it is not where the order is loaded.

    Hi, I’m having a similar issue. I’m not able to edit pages and products, maybe it’s something different. The page shows this error:

    “The trailrunner-store.es page isn’t working

    trailrunner-store.es is currently unable to handle this request.
    HTTP ERROR 500”

    And the console: “Failed to load resource: the server responded with a status of 500 (Internal Server Error)”

    It shows an internal server error, but this is happening since the update.

    Any suggestion?

    Thanks.

    I’ve reinstalled version 2.6.9 downloaded from https://downloads.www.ads-software.com/plugin/woocommerce.2.6.9.zip and editing pages and products is working again.

    I’ve solved the issue just temporary, but at least I get to edit and keep adding products.

    Note that I’ve previously done a manual copy of wordpress plugin and the database, just in case.

    same issue. Restored to older version and it worked.

    Thread Starter scorchett3

    (@scorchett3)

    this is probably a dumb question but when you re-installed version 2.6.9 were all your settings still intact or did you have to redo all of that?

    Thank you jesussoriano, you’ve saved me a lot of $$$. The new update has broken sites checkout, one customer had informed me about site working well except the checkout. Downgraded woocommerce and all is working fine now.

    scorchett3, everything was as I had it before updating to 3.0.0. I wasn’t 100% sure everything was going to work smooth though :p

    I’m happy my answer helped someone!

    By the way, I reinstalled 2.6.9, but I think the previous to 3.0.0 is 2.6.14:
    https://downloads.www.ads-software.com/plugin/woocommerce.2.6.14.zip

    Just a small mistake that I didn’t check.

    Hey guys!

    I ran into the same exact issue and was very frustrated.
    I attempted to reload the previous version of WooCommerce but I had trouble doing that, so I searched for other ways…

    Go to WooCommerce in your dashboard.
    -> System Status

    MAKE SURE EVERY PLUGIN IS UP TO DATE!!
    (anything out of date will be marked in red)
    make sure your theme is up to date, and any relevant plugins as well.

    in my case I had Amazon Payments Gateway and my theme Shapely out of date.
    as soon as I updated both, everything was working smoothly.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    @scorchett3 did you find the conflict?

    Everyone else, please use the support forum. I know your issues seem ‘similar’ but unless you have the same message as the OP it’s unlikely. Most of the admin issues I’ve seen have been javascript conflicts with other plugins (we’ve tried to lessen the impact of this in 3.0.1 but plugins still need to be updated for compatibility).

Viewing 9 replies - 1 through 9 (of 9 total)
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