Broken ad placements

Also random order doesn’t seem to work.

In our content injector we have a slider and the slider ads are running into eachother, the end of one ad is seen on the left when the new ad loads.

Hi @joanlaura404 ,

Thanks for reaching out!

I’m sorry to hear about the issues you’re facing with the latest Advanced Ads updates. Please rest assured that we are actively working on resolving the reported problems to release a fix as soon as possible.

Could you please send me the link to the page where the Ad slider is implemented so that I can see the issue?

Thank you!

Best regards,

Here’s an article with an ad injection slider

https://aberdeeninsider.com/bill-policing-transgender-peoples-bathroom-choice-passes-sd-senate/

Please let me know when you have viewed, we’d like to turn the slider off asap until the update.

Hello @joanlaura404 ,

Thank you for your patience!

I have just checked on your site and the slider is working correctly as seen in the gif below. Could you please clear your cache or check on a different browser?
https://imgur.com/a/QIYvaLy

Please also note that we have just released new updates containing fixes for multiple issues including the issue related to the missing classic widget.

The new versions are Advanced Ads 2.0.2 and Advanced Ads Pro 3.0.1

Please install these updates and let me know how it goes. Ensure you already have the latest versions of the other add-ons and not the older versions before installing any updates. Thank you!

@ahmeddr What is the link to Pro support? Once at https://wpadvancedads.com/support/ the page does not provide a form and informs us that your offices in Germany are closed. Please provide an email address at least.

I got the newest plugins installed, I should’ve been clearer on which ad it was. It’s the ad injection slider ad that appears inside the article after the 3rd paragraph of the article and then again about 400 words later, they are smaller bar ads. There are still showing the edge of the previous ad when it slides to the next ad.

Hello @joanlaura404,

Thank you for your response! I now see the placement you’re referring to. Could you please create a test page where the ad slider remains implemented and share it with us along with a few details through this form? Either I or one of my colleagues will review it and get back to you as soon as possible

Please note that, according to WordPress rules, this forum only allows support for questions related to the basic version of the plugin.

Hi @acroplex, thanks for your comment! On that page you can access multiple forms. Please use this one.

We are working on solving all the reported issues, and we really appreciate your patience!

Thanks for the update, I have submitted a ticket with the url.

Thank you @joanlaura404,

I am checking right now and will get back to you shortly in the other channel.

Best regards.