Broken connecction stupidtom.com

  • Resolved stupidtom1

    (@stupidtom1)


    8 years, 3 months ago

    I switched themes on Monday and JetPack quit working. I followed every single troubleshooting step I could find including going back to the default theme and disconnecting JP from my WP.com account. Now even after uninstalling and reinstalling I keep getting the following message in a red box:
    Error Details: The Jetpack server was unable to communicate with your site https://stupidtom.com [IXR -32300: transport error: http_request_failed cURL error 56: Recv failure: Connection reset by peer]
    the site is stupidtom.com

    Thank you for any help I love the JetPack tools

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Sorry to hear that!

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1. Go to the Jetpack page in your dashboard.
    2. Click on the Debug link appearing at the bottom of the page.
    3. Click the link that says “click here to contact Jetpack support.”
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

    Thread Starter stupidtom1

    (@stupidtom1)

    done. I sent at least one other earlier in the week. Sorry for the bombardment. Thank you again for any help.

Viewing 2 replies - 1 through 2 (of 2 total)
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