broken content/pages

  • Resolved Alberto Olguin

    (@seobeto)


    1 year, 3 months ago

    The site had been working fine, however a week ago it had a conflict between plugins,

    It happens that the content disappears from static pages, this only in the Spanish version since the site is in 2 languages with the Polylang plugin,

    We believed that the problem was the Polylang configuration but with the help of a technician he diagnosed us that Solid Security was having problems with the PWA and Polylang plugin.

    Indeed, disabling Solid Security has resolved the problem, however, after analyzing other security options, we have decided to continue using Solid Security and we are wondering what we can do to avoid this conflict.

    Note: For the moment we have left Solid Security disabled so that the content is displayed correctly.

    Thank you so much

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @seobeto, thanks for reaching out. We’re happy to help!

    I understand that the Polylang and PWA plugins conflict with Solid Security on your site, causing content issues. Let’s check if a specific plugin module is causing this behavior. To proceed, please try to adjust the following settings and see if one of them will resolve the issue:

    • Disabling the Default Ban List in Security > Settings > Features > Firewall > Ban Users – Default Ban List
    • Disabling the?Disable PHP Execution options?in?Security > Settings > Features > Advanced > System Tweaks – PHP Execution
    • Enabling the XML-RPC in Security> Settings> > Features > Advanced > WordPress Tweaks – Enable XML-RPC and allowing Default Access to the REST API

    If the issue persists, please try deactivating the currently active Solid Security features one at a time.

    Hope this helps, and let me know if it works!

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    Checking in here to make sure you’re all set! I hope you found the previous reply helpful. 

    Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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