Hi there,
Sorry for the delay in getting back to you.
We are unable to access the screenshot attached by you. Could you please reshare the same.
Additionally, here’s something that will help:
– Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the www.ads-software.com team and is pretty good at diagnosing problems in such situations.
– Once the health check plugin is installed, keep only WooCommerce and Offermative plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
– Here’s a nice article that explains this process.
Reply to this thread and share your findings with us… Were you able to reproduce the issue? What were the exact steps?
If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem
