Broken File Naming – Dev Refuses to Repond

Discovered a bug where the full size image isn’t optimized because the optimized version is created with a broken filename, thereby not overwriting the original. Posted this in support and got no response. I then got an email from Kraken asking about my experience, and I responded by explaining the bug, giving a link to the already posted report, and got zero response to my email.

Edit: After this review was posted, I got an email response. So I’ll bump this up to 2 stars. It shouldn’t take leaving a 1-star review to get a response from a dev.