Broken Images on Live Website but Media Library is showing

  • Broken Images after resource limit reached error causing web to go down.
    Not sure if I have the right forum.

    My wordpress website was working fine and all images displayed correctly – then a resource limit resource error and site was down. Host brought it back then all images was broken.

    I am on version WordPress before version 6
    All plugins updated. site worked after all updates
    PHP version version before latest
    Images are correctly displayed in MEDIA tab in Dashboard BUT on the website for public all almost Images are Broken all over the site. Especially in products of the online shop tab, but all over.

    Cache has been deleted

    I have asked that the file permissions be checked. I am not so clued up how to do that , but it has been 3 weeks and not fixed. I urgently need assistance without having to re-upload all pictures as it is around 3-4 Thousand of them.

    I have checked the SITE HEALTH on wp-admin
    Site Health
    Should be improved
    Status
    Info

    Site Health Status
    The site health check shows critical information about your WordPress configuration and items that require your attention.

    2 critical issues

    Your site is running an outdated version of PHP (7.2.34), which requires an update
    Security

    Enable Google Analytics 4
    MonsterInsights
    9 recommended improvements

    WordPress update available (6.0)
    Performance

    You should remove inactive plugins
    Security

    You should remove inactive themes
    Security

    One or more recommended modules are missing
    Performance

    A scheduled event is late
    Performance

    301 .htaccess redirect is not enabled.
    Security

    Not all recommended security headers are installed
    Security

    Automatic updates are disabled
    MonsterInsights

    eCommerce data is not being tracked
    MonsterInsights
    Contract
    Thank you kindly.

    Kind Regards

    Maritza

    The page I need help with: https://www.divinedivaspamperparties.co.za

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • lisa

    (@contentiskey)

    it might be challenging for volunteers on this forum to offer guidance as it is not possible to inspect the source code of your website due to “protections” on the content.

    I see that you active Jetpack’s Site Accelerator features.
    It will use your CDN for your image.

    Try to deactivate this features and use your image directly from your hosting.
    Jetpack > Settings > Performance > Performance & Speed > “Speed Up Image Load Times”

    I hope this help you

    Thread Starter maritza7

    (@maritza7)

    Hi, Thank you kindly I will try it now and advise. Kind Regards Maritza

    Thread Starter maritza7

    (@maritza7)

    Hi,

    Just checked the above and found it to be done already 

    Performance & speed
Learn more
Load pages faster by allowing Jetpack to optimise your images and serve your images and static files (like CSS and JavaScript) from our global network of servers.

Enable site accelerator

Speed up image load times done
Speed up static file load times

    done

    Thank you

    Did not make a difference but thank you kindly for the advise. Much appreciated

    Thread Starter maritza7

    (@maritza7)

    Hi, Everyone

    The hosting company said they has originally split my site onto 2 servers and recently merged it to 1 server. This was there internal thing and I was unaware of this.

    Apologies for the simple explination below but in my head if a lot of people stayed in different houses on 2 farms and now all moved to to all stay on the 1 farm , in my head the mail of the 1 farm – the postal service would not know to send their mail to the 1 farm on which all now live. So what if by the merge the address of the pictures changed and now the computer must be advised of the new address of the pictures that moved from the 2 original servers to all be just on one or am I wrong? I explained my simple reasoning and they sort of agreed that the web would point to wrong address due to merge but not sure how to fix. Now on my side from Cpanel or wordpress – kindly assist me to try and assist to fix all my broken pictures. It has been since 16/5/2022 and so far nothing has fixed the broken images.

    Thank you kindly.

    Kind Regards

    Maritza

Viewing 5 replies - 1 through 5 (of 5 total)
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