• Resolved wagnerjsilva

    (@wagnerjsilva)


    Hello,

    We’ve identified an issue where using the plugins causes the JS to break.

    Unfortunately the console messages in ie11 are less than helpful, but I can confirm that removing the charts causes everything to work normally.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor contactashish13

    (@rozroz)

    Thanks for reporting this to us.

    When you say “removing the charts causes everything to work normally” do you mean disable the plugin or remove the shortcodes/blocks from the page?

    Thread Starter wagnerjsilva

    (@wagnerjsilva)

    Hi,

    We have a slightly unusual set up, where our front end runs scripts on demand.

    So when I say removing, it removes 100% of everything related to the charts, that includes related libraries, and the short code.

    Plugin Contributor contactashish13

    (@rozroz)

    The most common way is to disable the plugin and see if that resolves the error. Then, disable each plugin one by one to see if this is not due to a conflict.

    Thread Starter wagnerjsilva

    (@wagnerjsilva)

    I’ve narrowed the problem down to the latest version of the google charts loader.

    Version 48 works just fine, however there seems to be some changes in your code making it incompatible with the previous version.

    Do you have a way for me to download previous releases of your plugin?

    Thread Starter wagnerjsilva

    (@wagnerjsilva)

    FYI, I’ve managed to make it work now by reverting your plugin to google charts loader version 48.

    Because our front end is react based, we had bigger problems than I imagine statically built sites will have.

    Nevertheless, you should consider this issue.

    There is another discussion about it here:
    https://github.com/google/google-visualization-issues/issues/2841

    Plugin Contributor contactashish13

    (@rozroz)

    Thanks for the details! Looking at the thread, it appears https://github.com/google/google-visualization-issues/issues/2841#issuecomment-656060832 solves it. Does it solve it for you if you add that script tag?

    Plugin Contributor contactashish13

    (@rozroz)

    We haven’t heard from you in sometime so marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Broken on ie11’ is closed to new replies.