Broken pages with Plugin Enabled

  • Resolved Marco F

    (@complementiclimatici)


    10 months, 3 weeks ago

    Good evening,
    I installed and configured the plugin to work with matomo, google ads and analytics and in this sense the plugin works very well, in fact I must say that I was very enthusiastic.

    I also integrated Databox into reports easily.

    However, I later realized that with the plugin enabled, some pages of the site, created with WP-Backery, stopped working and appeared blank.

    By deactivating the plugin everything returns to normal.

    How could I solve it?
    I also tried deactivating all the plugin modules but nothing.

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    Hi Marco

    Hmm… That may be problematic to debug. I checked WP Bakery and the plugin is compatible with it, so there may be something else goin on.

    But first things first. Can you please share the link to your website and the pages that do not work? Do not activate WP FP. I will see if there is anything I can find without it enabled.

    Thread Starter Marco F

    (@complementiclimatici)

    Hi,
    i have already debug and unfortunately the only plugin caused this issue is yours and i need to enable since for integration is good.

    Here i cannot share links since this support forum is public.
    Is there a way to contact you in private mode ?

    Thanks

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    Sure. Please send me a message via this form https://wpfullpicture.com/contact/

    Choose “Other” as the type.

    Thread Starter Marco F

    (@complementiclimatici)

    message sent.
    Thanks

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    The problem has been fixed. It will come with the next update in the next week.

Viewing 5 replies - 1 through 5 (of 5 total)
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