• Resolved fthackvin

    (@fthackvin)


    Hello,

    I have dropped the shortcode into a single-template that uses and understrap theme and the slider doesn’t work – the images sit next to each other and the navigation is incorrect and placed incorrectly.

    Css looks fine, it just isnt behaving how it should.

    Any suggestions?

    • This topic was modified 8 years, 5 months ago by fthackvin.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi Vin,

    How have you placed this in your code?

    Normally, if you’re inserting a shortcode into a template file, it should look something like:

    <?php echo do_shortcode('[ultimate-slider]'); ?>
    

    Also, could you provide us with a link to this page with the slider on it?

    Thank you

    Thread Starter fthackvin

    (@fthackvin)

    Hello,

    Yes i tried the example you have given here but it it doesn’t work.

    I cannot give you access to the site as it has not yet gone public and you need a login.

    Any ideas?

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi,

    Are you getting any JavaScript errors on the page (check in the developer console)? It definitely sounds like at least one resource isn’t loading properly.

    If you place the shortcode on a page (i.e. in the WordPress admin, and not directly in a template file), does it work?

    If, as a test, you change the to a different theme, does the slider display properly when added to a template file with the do_shortcode method?

    Thread Starter fthackvin

    (@fthackvin)

    Hello,

    Yeah im getting these:

    ultimate-slider.js?ver=1:121 Uncaught TypeError: jQuery(…).iframeTracker is not a function

    (index):819 Uncaught TypeError: $(…).height(…).scrollie is not a function

    Any ideas?

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi,

    If you place the shortcode on a page (i.e. in the WordPress admin, and not directly in a template file), does it work?

    If, as a test, you change the to a different theme, does the slider display properly when added to a template file with the do_shortcode method?

    I have the same issue here:

    When I use the shortcode on my frontpage and upload more than 1 slide, they sit one next to each other, whe I use it on a regular page it works fine.

    Here are two links with both exemples:

    https://nuevo.alesca.com.mx/ (shortcode: <?php echo do_shortcode( ‘ [ultimate-slider category=”Home”] ‘ ); ?>)
    https://nuevo.alesca.com.mx/prueba/ (shortcode: [ultimate-slider category=”Home”]

    Hope you can help me.

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    I’m guessing you already uninstalled our plugin. If you try using it again and require assistance, let us know.

Viewing 7 replies - 1 through 7 (of 7 total)
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