Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    Create your custom template file for invoice page and place it into theme folder. It will prevent from overwriting it after each plugin upgrade.

    Thread Starter Travis Pflanz

    (@tpflanz)

    I actually figured out that it is a conflict with the WordPress SEO by Yoast plugin… I posted this on the WP-Invoice support forum as well a few weeks ago… But nobody from WP-Invoice has replied.

    I deactivated ALL of my plugins, then reactivated them one-by-one. It is definitely a conflict with WordPress SEO by Yoast.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    Could you please clarify what kind of conflict do you have with WordPress SEO by Yoast?

    Thread Starter Travis Pflanz

    (@tpflanz)

    That’s just it… I don’t know. That’s why I opened a thread on the WP-Invoice support forum.

    The software’s conflict with each other. I also submitted to Yoast, but nobody seems to care.

    I have tested on 3 different websites.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    how can we help you if we don’t see the problem? we need information from you about the issue you encountered not just in general.

    Thread Starter Travis Pflanz

    (@tpflanz)

    I’m sorry, I guess I don’t know what else to tell you. I have identified EXACTLY which plugin yours if conflicting with…

    If I were the developer of a plugin that is conflicting with another plugin, I would probably install both of those plugins in a test environment and debug from there.

    Thanks, by the way, for getting to this thread after it has been up for 2 months…

    I do appreciate FREE plugins, but when a plugin has a dedicated support forum (https://usabilitydynamics.com/forums/), yet the developers ignore it, that’s when the frustration begins.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    As I’ve already mentioned – https://usabilitydynamics.com/forums/ is for people communication purposes and not for support. And support is working through Support Requests.

    Anyway, thank you for reporting conflict issue. We will try finding what happens exactly and fix that.

    Thread Starter Travis Pflanz

    (@tpflanz)

    You did not mention that… But I am not going to argue with you about it.

    I was close to purchasing your premium add-ons, but the completely horrible lack of support through this forum, the dedicated forum AND through the support tickets left me glad I did not.

    I would like to see this issue gets resolved, especially since it conflicts with one of the MOST popular WordPress plugins available.

    I would think it would be in YOUR best interest.

    By the way – The link for the forum says “Community & Support”. That insinuates a support forum…

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    By the way – The link for the forum says “Community & Support”. That insinuates a support forum…

    Yes. Because the support works via topics but with Premium Request labels.

    You did not mention that…

    I guess this is your topic. I’ve answered there.
    https://usabilitydynamics.com/products/wp-invoice/forum/topic/saving-settings-goes-to-404-page/

    Thread Starter Travis Pflanz

    (@tpflanz)

    That’s a different issue… Thanks for answering that one.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    Are there any other topics? Could you please provide links? We’ll try looking into them too.

    Thread Starter Travis Pflanz

    (@tpflanz)

    It is here – https://usabilitydynamics.com/products/wp-invoice/forum/topic/wordpress-theme-broken/

    But someone “merged” it into another question (linked it to my other question.) and started answering on the other one instead. The link is there, as well.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    Got it. Denys in no longer responsible for support. That’s why nobody answers that thread.

    Regarding issue in there – do you use Simple Facebook Connect plugin?

    Thread Starter Travis Pflanz

    (@tpflanz)

    I do not.

    I just re-tested by deactivating all plugins except WP-Invoice and WordPress SEO by Yoast.

    When both are active, an invoice displays, breaking the theme as in the screenshot in this screenshot – https://i.imgur.com/tF2W4rc.png

    When WordPress SEO by Yoast is deactivated, the invoice displays properly within the theme.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    Well. It is the same conflict with Simple Facebook Connect as with WordPress SEO by Yoast.

    I remember you are not a developer by I’ll try to explain what happens there:

    There are predefined (standard) hooks and filters inside WordPress.

    Hook is a place in code which we (developers) can use to do some things in specific moments.

    Filters are similar to hooks but are used to filter data when it goes through functions.

    So, there is a filter named ‘the_content’ which we use to show invoice content (information + payment form). This filter is standard wordpress filter and called by wordpress only once (Should be called once) when showing page. But some plugins such as ‘Simple Facebook Connect’ or obviously ‘WordPress SEO by Yoast’ call that filter somewhere in code too. But they mustn’t. Such behaviour causes applying our filter for every time they call ‘the_content’ manually. That’s why you see two or there invoice copies on a page in different places.

    Hope this is clear…

    I’m personally trying to find a way to fix that because I understand that authors of that plugins even didn’t hear about the conflicts they created somehow since everyone blames those who are less popular.

Viewing 15 replies - 1 through 15 (of 25 total)
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