Broken with Rank Math plugin

  • Resolved Guilherme Euler

    (@eulergui)


    3 months, 2 weeks ago

    Hi friends,

    When I have the Rank Math plugin activated, all items of Squad Modules are displaying errors “Oops! An Error Has Occurred”

    I made a screenshot that you can see here.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Squad

    (@wpsquad)

    Dear Guilherme,

    Thank you for bringing this issue to our attention regarding the conflict between the Rank Math plugin and Squad Modules. We appreciate you providing a screenshot to illustrate the problem.

    We’d like to investigate this further to resolve the “Oops! An Error Has Occurred” messages you’re seeing. To help us diagnose and fix the issue, please contact our dedicated support team directly at [email protected] with the following information:

    1. Your WordPress version
    2. The exact version numbers of both Rank Math and Squad Modules
    3. A list of other active plugins on your site
    4. Any JavaScript errors you might see in your browser’s console (if you’re comfortable checking this)

    Additionally, if possible, please try these steps and include the results in your email:

    1. Temporarily deactivate the Rank Math plugin and check if Squad Modules function correctly without it.
    2. Update both Rank Math and Squad Modules to their latest versions, if you haven’t already.
    3. Reactivate Rank Math and check if the issue persists.

    Our support team will work closely with you to resolve this conflict and ensure Squad Modules functions properly alongside Rank Math.

    We appreciate your patience and look forward to helping you resolve this issue.

    Best regards,
    Squad Modules Support Team

    Plugin Author WP Squad

    (@wpsquad)

    Dear Guilherme,

    We’re pleased to inform you that we have addressed the compatibility concerns with RankMath SEO in our latest update. Divi Squad version 3.1.4 now includes full support for RankMath SEO, ensuring seamless integration between the two plugins.

    Key points:

    1. The compatibility issue with RankMath SEO has been resolved.
    2. This fix is included in Divi Squad version 3.1.4.
    3. We recommend updating to the latest version to benefit from this improvement.

    We have marked this issue as resolved. However, if you encounter any further issues or have any questions after updating, please don’t hesitate to reach out to us.

    Thank you once again for your patience and for being a part of the Divi Squad community.

    Best regards,
    Divi Squad Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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