Broken WooCommerce product URLs with update to 1.0.64

Hello @harpo1984,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

We are not able to reproduce this issue on our setup:
https://i.rankmath.com/eXOxkd

We also checked by enabling the Remove Product Base/ Remove Category base option.

Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you.

Hi, @rankmath,

I spun up a staging site and even when all plugins were disabled except for RankMath and WooCommerce the issue still occurred. Switching to the Twenty Twenty One theme as well did not help.

So I dug into the WooCommerce settings of the RankMath plugin and for this site, the following options are enabled:

• Remove base
• Remove category base
• Remove Generator Tag
• Remove Schema Markup on Shop Archives

I disabled each of the above settings one by one and as soon as I disabled Remove Base the product stopped returning a 404.

Please, note, in my opening ticket, there are no issues with v1.0.63 and in v1.0.64 it is only some categories that are affected by this bug, not all (There is no apparent logic as to why some categories are affected and others are not).

Screenshot for further clarification.

Kind regards,

Simon

• This reply was modified 3 years, 6 months ago by harpo1984. Reason: Added screenshot link

Hello @harpo1984

Thank you for helping in reproducing the issue.

We have fixed the issue internally and as soon as an update is released, we will let you know.

In the meantime, we request you to please rollback to the previous version by following this tutorial:
https://rankmath.com/kb/version-control/#num-a-how-to-rollback-rank-math-to-a-previous-version

We seek your patience and understanding in this matter.

In the meantime, if there’s anything else we can help you with, please let us know.

We are here to assist.

Hello @harpo1984,

Thank you for your patience.

Please update Rank Math & all other plugins, themes and WordPress to the latest version.

The issue should be fixed.

If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

Hi, @rankmath,

Yes, thank you, the issue is now resolved in the latest update.

Kind regards,

Simon

Hello,

Glad that helped and appreciate your patience.

If it isn’t too much to ask for – would you mind leaving us a review here?
https://www.ads-software.com/support/plugin/seo-by-rank-math/reviews/#new-post

It only takes a couple of minutes but helps us tremendously.

It would mean so much to us and would go a really long way.

Thank you.??