Browser Dialog Box Upon Submission

  • Resolved alteraweb

    (@alteraweb)


    9 years, 1 month ago

    I have your plugin running on two sites. First site, it works perfectly. On the second site though, when clicking the Submit form to join the email list, instead of giving the success message, the browser opens a dialog box with no content. Funny thing is, the email address successfully gets submitted to Constant Contact but the user would never know it. Please advise. Thanks.

    https://www.ads-software.com/plugins/constant-contact-widget/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author MembershipWorks

    (@sourcefound)

    Hi alteraweb! The plugin only outputs something when there is an error during the wp Ajax call, so if the script receives any text it will assume an error occurred and puts up a dialog box. Since you have a blank box, this means that something added whitespace to the output of the plugin during the Ajax call. If you edited this plugin make sure there is no whitespace outside of the <?php ?> tags. Also it could be something from your theme or another plugin that is hooked onto admin-ajax.php

    Thread Starter alteraweb

    (@alteraweb)

    I appreciate the quick turnaround. We did not edit the plugin at all. Will search for a solution on our end. Thanks.

    I’m now having the same issue. It worked for a while, then started popping the blank dialog. I didn’t modify the plugin, so I don’t know why it would suddenly start doing this. It was the last plugin installed too.

    URL for above is here.

    Plugin Author MembershipWorks

    (@sourcefound)

    Hi twistedpuppy,

    Please update to version 1.9.3 which will now tolerate blankspace characters created by your theme/other plugins.

    Updated, but no change to the behavior… :/

Viewing 6 replies - 1 through 6 (of 6 total)
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